My shirt/hoodie is the wrong size — can I exchange it?
Absolutely, yes! It's as simple as shooting us a phone call, or an email, letting us know about the sizing issue. From there we'll work with you on replacing the item with a new one in the correct size. This is a unique way of doing business that we pride ourselves in. We know that ordering online can be scary at times and risky, but we want to eliminate this worry and get you back out there enjoying the lifestyle as quickly as possible.
What is your refund policy?
Dabbler Supply offers a “no hassle” return policy. If you purchased through our online store or a tradeshow, you may return it to us within 30 days of purchase. The items must be in “new” resalable condition. Shoot us a phone call, or an email, letting us know about the issue with your product and we'll take it from there.
Why should I buy from you guys?
We pride ourselves in bringing not only the best gear to you, but also the best customer service. Our model is unique in several ways.
We offer free shipping all day every day no minimums.
You'll get free shipping on all orders over $99
Our direct to consumer model ensures that you are getting 100% support from the actual company that makes the product. When you communicate with us, you are communicating with the actual team behind the products. No middleman, no sales guy on commission, no inexperienced customer service. Only real Dabbler Supply folks, just as passionate about duck hunting and quality gear as you are.
We're duck hunters. Actually, duck hunters might be a little of an understatement. We're RABID duck hunters. We live and breathe duck hunting, 24/7 - 365. By keeping our ears to the ground and our eyes to the sky, we're focused on the latest apparel trends, styles, and technology, and we're going to continue to innovate and bring you the best gear in the business. What you see here is just the start, there is SO much more to come and we'd love to have you onboard for the journey.
How do you compare to other hunting brands?
We set out to change the approach of the hunting industry by providing quality gear and apparel for the overall hunting lifestyle, and all for the best price possible. We are not the cheapest nor are we the most expensive. However, our quality is second to none. With decades of experience in the hunting and the outdoor sports industry we have come to know what items work and what items don’t, as well as what trends last and what fizzle out.
How long does shipping take?
We strive for the quickest turn times in the business, with the vast majority of orders arriving between 3-7 business days after purchasing on our store. Not too shabby for free shipping, right!?
Our goal is to offer you the best hunting and outdoor products shipped to your door, no matter where you live. Every day, we deliver Dabbler Supply gear to customers across the United States, all the while ensuring that we provide the very highest levels of responsiveness.
Once you place your order with Dabbler Supply, you'll receive the option to track your order via text, email, or both. As soon as your order ships, our tracking system is able to provide you with realtime updates as to your shipment's location and estimated delivery date.
We strive to make the shipping process incredibly streamlined and super efficient, but if there are ever any questions regarding your order we invite you to reach out to us directly by emailing firstname.lastname@example.org
How is Dabbler Supply gear printed?
Dabbler Supply t-shirts and hoodies are printed using a process called direct-to-garment or DTG. Of all the printing methods we've tested, DTG provides the best results with the most photo-realistic prints possible.
Our shirts are made using top of the line garments produced specifically for DTG printing. DTG printing produces vibrant, super-soft, permanent prints that won't crack, peel or flake.
How durable are DTG printed products compared to screen printed products?
Our experience shows us that DTG printed shirts are just as durable, if not more, than screen printed shirts when it comes to wearability and washability.
How much does US shipping cost?
We offer FREE shipping on all orders over $99! Easy for us, and more beneficial for you.
For orders under $99, shipping cost varies depending on where you're located in the United States. Since we ship a TON of products, we've negotiated discount shipping rates with USPS, FedEx, and UPS and our advanced shipping systems produce realtime shipping rates based on the most up-to-date information from our shipping partners in order to give you the best price.
What payment methods are accepted?
We accept all major credit cards as well as Amazon Pay, PayPal, ApplePay, and Google Pay.
I ordered multiple product types. Why didn’t my whole order ship together?
Dabbler Supply leverages multiple distribution facilities all over the US which sometimes will result in different product types being shipped separately.
I love your brand, do you ship internationally?
Currently, we only ship within the Continental US, Hawaii, and Alaska.
Has my order shipped yet?
You can check your order status in the confirmation email that was sent to you after your purchase was completed. Additionally, after your order is packed and sent for shipment, we'll shoot you another email with dedicated tracking links for your package.
I made a mistake in my shipping address — is it too late to change it?
Please check the status of your order in the confirmation email and reach out to email@example.com or drop us a call at 916.823.8859
My order was lost in the mail. How do I arrange a replacement?
We want to make sure you get your Dabbler Supply gear! Email firstname.lastname@example.org and we'll work with you on tracking down the shipment and/or re-fulfilling your order.
Can I submit a request for a Dabbler Supply sticker?
Yes! We love stickers just as much as anyone does and we'd be stoked to have our stickers on whatever it is you're wanting to slap them on. Based on our the supply we have available will dictate if we can send them out. Regardless, drop us a note at email@example.com and we'll see what we can make happen.
I’m interested in carrying Dabbler Supply gear in my store — how can I make that happen?
That gets us amped, but currently we're a D2C brand. Feel free to shoot us an email at firstname.lastname@example.org and we can chat about some other options in the near future.