My shirt/hoodie is the wrong size — can I exchange it?

Absolutely, yes! It's as simple as shooting us a phone call, or an email, letting us know about the sizing issue. From there we'll work with you on replacing the item with a new one in the correct size. This is a unique way of doing business that we pride ourselves in. We know that ordering online can be scary at times and risky, but we want to eliminate this worry and get you back out there enjoying the lifestyle as quickly as possible.

  • Email: info@dabblersupply.com
  • Phone: 916.823.8859

What is your refund policy?

Dabbler Supply offers a “no hassle” return policy. If you purchased through our online store or a tradeshow, you may return it to us within 30 days of purchase. The items must be in “new” resalable condition. Shoot us a phone call, or an email, letting us know about the issue with your product and we'll take it from there.

  • Email: info@dabblersupply.com
  • Phone: 916.823.8859

Why should I buy from you guys?

We pride ourselves in bringing not only the best gear to you, but also the best customer service. Our model is unique in several ways. We offer free shipping all day every day no minimums. You'll get free shipping on all orders over $99 Our direct to consumer model ensures that you are getting 100% support from the actual company that makes the product. When you communicate with us, you are communicating with the actual team behind the products. No middleman, no sales guy on commission, no inexperienced customer service. Only real Dabbler Supply folks, just as passionate about duck hunting and quality gear as you are. We're duck hunters. Actually, duck hunters might be a little of an understatement. We're RABID duck hunters. We live and breathe duck hunting, 24/7 - 365. By keeping our ears to the ground and our eyes to the sky, we're focused on the latest apparel trends, styles, and technology, and we're going to continue to innovate and bring you the best gear in the business. What you see here is just the start, there is SO much more to come and we'd love to have you onboard for the journey.

How do you compare to other hunting brands?

We set out to change the approach of the hunting industry by providing quality gear and apparel for the overall hunting lifestyle, and all for the best price possible. We are not the cheapest nor are we the most expensive. However, our quality is second to none. With decades of experience in the hunting and the outdoor sports industry we have come to know what items work and what items don’t, as well as what trends last and what fizzle out.

How long does shipping take?

We strive for the quickest turn times in the business, with the vast majority of orders arriving between 3-7 business days after purchasing on our store. Not too shabby for free shipping, right!? Our goal is to offer you the best hunting and outdoor products shipped to your door, no matter where you live. Every day, we deliver Dabbler Supply gear to customers across the United States, all the while ensuring that we provide the very highest levels of responsiveness. Once you place your order with Dabbler Supply, you'll receive the option to track your order via text, email, or both. As soon as your order ships, our tracking system is able to provide you with realtime updates as to your shipment's location and estimated delivery date. We strive to make the shipping process incredibly streamlined and super efficient, but if there are ever any questions regarding your order we invite you to reach out to us directly by emailing info@dabblersupply.com

How is Dabbler Supply gear printed?

Dabbler Supply t-shirts and hoodies are printed using a process called direct-to-garment or DTG. Of all the printing methods we've tested, DTG provides the best results with the most photo-realistic prints possible. Our shirts are made using top of the line garments produced specifically for DTG printing. DTG printing produces vibrant, super-soft, permanent prints that won't crack, peel or flake.

How durable are DTG printed products compared to screen printed products?

Our experience shows us that DTG printed shirts are just as durable, if not more, than screen printed shirts when it comes to wearability and washability.

How much does US shipping cost?

We offer FREE shipping on all orders over $99! Easy for us, and more beneficial for you.

For orders under $99, shipping cost varies depending on where you're located in the United States. Since we ship a TON of products, we've negotiated discount shipping rates with USPS, FedEx, and UPS and our advanced shipping systems produce realtime shipping rates based on the most up-to-date information from our shipping partners in order to give you the best price.

What payment methods are accepted?

We accept all major credit cards as well as Amazon Pay, PayPal, ApplePay, and Google Pay.

I ordered multiple product types. Why didn’t my whole order ship together?

Dabbler Supply leverages multiple distribution facilities all over the US which sometimes will result in different product types being shipped separately.

I love your brand, do you ship internationally?

Currently, we only ship within the Continental US, Hawaii, and Alaska.

Has my order shipped yet?

You can check your order status in the confirmation email that was sent to you after your purchase was completed. Additionally, after your order is packed and sent for shipment, we'll shoot you another email with dedicated tracking links for your package.

I made a mistake in my shipping address — is it too late to change it?

Please check the status of your order in the confirmation email and reach out to info@dabblersupply.com or drop us a call at 916.823.8859

My order was lost in the mail. How do I arrange a replacement?

We want to make sure you get your Dabbler Supply gear! Email info@dabblersupply.com and we'll work with you on tracking down the shipment and/or re-fulfilling your order.

Can I submit a request for a Dabbler Supply sticker?

Yes! We love stickers just as much as anyone does and we'd be stoked to have our stickers on whatever it is you're wanting to slap them on. Based on our the supply we have available will dictate if we can send them out. Regardless, drop us a note at info@dabblersupply.com and we'll see what we can make happen.

I’m interested in carrying Dabbler Supply gear in my store — how can I make that happen?

That gets us amped, but currently we're a D2C brand. Feel free to shoot us an email at info@dabblersupply.com and we can chat about some other options in the near future.

Free Shipping On Orders Over $75

Privacy Policy

Last Updated: 10/28/2018

This Privacy Policy explains how information about you is collected, used and disclosed by dabblersupply.com, Dabbler Supply LLC and its subsidiaries (“Dabbler Supply” or “we”). This Privacy Policy applies to information we collect when you use our websites and other online products and services (collectively, the “Services”), including dabblersupply.com or when you otherwise interact with us. This policy does not apply to products or services with separate privacy policies that do not incorporate this Privacy Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

For information about the choices we offer in connection with our information practices, please see “Your Choices” below.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, update your profile, post a review, participate in any interactive features of the Services, fill out a form or survey, participate in a contest or promotion, make a purchase, communicate with us via third party social media sites, request customer support or otherwise communicate with us. The types of information we may collect include your name, password, email address, social media user names and handles, postal address, phone number, gender, interests, preferences, payment information and any other information you choose to provide.

Information We Collect Automatically When You Use the Services

When you use our Services, we automatically collect certain information, including:

  • Transaction Information: We collect information in connection with each transaction you engage in via the Services, including product details, purchase price, and other transaction details.
  • Log Information: We collect log information in connection with your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
  • Device Information We collect information about the mobile device you use to access our mobile apps, including the hardware model, operating system and version, unique device identifiers and mobile network information.
  • Location Information: We may collect precise location of your mobile device via our mobile apps in accordance with the permission process established by your mobile device operating system. We may also collect the approximate location of your device based the device’s IP address.
  • Stored Information: We may access information you have stored on your mobile device via our mobile app in accordance with the permission process established by your mobile device operating system. For example, with your permission, we may access photos or videos from your mobile device photo gallery.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information from the computer or device you use to access our Services, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us see which areas and features of our Services are popular and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. We do not alter or change your experience, or otherwise respond to, “DNT” or “do not track” signals. 

Information We Collect From Other Sources

We may also obtain information from other sources. For example, we may collect information about you from other sites that sell our products, from other users, such as individuals who send you a gift through our Services, and from social networks in accordance with their authorization procedures.

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Services;
  • Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, rewards, and events and other news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Dabbler Supply and others;
  • Personalize our Services, including by providing advertisements, content or features we think will be of interest to you;
  • Facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
  • Link or combine with information we collect about you; and
  • Carry out any other purpose described to you at the time the information is collected.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With third parties for their direct marketing purposes. Please see “Your Choices” below if you want to opt out;
  • When you participate in interactive features on our Services, information about you may be displayed publicly on our Services and on other sites or online services, including your photos, videos, posts, product feedback, and other information you choose to provide;
  • With vendors, consultants and other service providers who need access to such information in connection with services they perform for us and who are subject to contractual obligations regarding their use of the information;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Dabbler Supply or others;
  • In connection with, or during negotiations of, any merger, sale of Dabbler Supply assets, financing or acquisition of all or a portion of our business by another company;
  • With your consent or at your direction.

We may also share aggregated or de-identified information.

Social Sharing Features

The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Security

We use reasonable security measures designed to protect information about you from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services and serve you advertisements on our behalf. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and apps with this device or other devices. The information collected includes your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by Dabbler Supply and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests to this device and other devices via the Services and other websites and apps, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. Your device may also include a feature that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.

We may also work with other websites or platforms (such as Facebook) to serve ads to you as part of a customized campaign. Please refer to the settings of those other websites or platforms for information about any choices they offer in connection with the delivery of interest-based ads.

Transfer of Information to the U.S. and Other Countries

Dabbler Supply LLC is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.

Your Choices

Account Information

You may update the online account information you provide to us by logging into your online account. This information should update across the online accounts you use to access the Services.

Opt-Out of Sharing for Direct Marketing Purposes

Please note that California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional Emails

You may opt out of receiving promotional emails from one of our Services by following the instructions in those emails or by changing the preferences through your online account with each Service. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Promotional Calls

You may opt out of receiving promotional calls from us by letting us know during one of those calls or by sending an email to info@dabblersupply.com with the subject line “opt out to calls”.

Mobile Push Notifications

With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@dabblersupply.com or (916) 823-8859.

 

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