Dabbler Supply offers a no hassle return policy. If you purchased through our online store or a tradeshow, you may return it to us within 30 days of purchase. The items must be in “new” resalable condition.
Please contact Dabbler Supply LLC with questions regarding return policy.
Phone: (916) 823-8859
We understand that not every purchase works out, which is why we offer a 100% satisfaction guarantee.
For your convenience, Dabbler Supply purchases can be returned by mail, with proof of purchase, regardless of whether you made your purchase online, in a store or by phone.
How to return by mail
Head over to https://dabblersupply.myreturnscenter.com/
- Pack the item securely and include the original product packaging and tags if available. (Hint: If you cover all existing shipping labels, you can reuse the bag or box your order came in.)
- Include proof of purchase (invoice, store receipt) plus your name, address, email, phone number and member number (if applicable) and a brief description of why you’re returning the item. (No return code required.)
Address your package to:
ATTN: RMA Department
6623 Laguna Park Drive
Elk Grove, CA 95758
Please note: The return label is not prepaid. You are responsible for return shipping costs.
- Send your package using a carrier that can provide tracking and insurance. Dabbler Supply is not responsible for items lost or damaged in transit.
If we have questions about your return, we will contact you by phone or email.
Returned merchandise that does not meet the conditions of the return policy will be declined and sent back.
If your item has a manufacturing defect in materials or workmanship, you can return it at any time. See our limited warranty.
Have an exchange?
Unfortunately, we are not able to process exchanges by mail. You have the following options:
Order a replacement item online, then follow the instructions above to return your original item by mail. Include your replacement order number with your return*.
* Expedited shipping charges are not refunded unless the returned item is determined to be defective after inspection.
Frequently Asked Questions
How will I get my refund?
All orders will be refunded to the original payment type.
All online orders using PayPal will be refunded to the original PayPal account when returned by mail only.